Mazda CX

Apr 20, 2024

A faulty connection could make the backup camera image difficult to see

Mazda is recalling over 227,000 CX-3 SUVs from the 2016 through 2021 model years and Mazda3 hatchbacks from the 2014 through 2018 model years because their backup cameras may not work. Instead of displaying a clear image, they may flicker or show a distorted camera feed that makes rear visibility difficult. If this happens while the vehicle is motion, it could cause a crash.

The problem is caused by a poorly designed wiring harness that can become damaged through normal vehicle use, including opening and closing the liftgate and vibration from everyday driving.

To fix the defect, Mazda dealerships will inspect the wiring harness. If it isn’t damaged, they will install a fastening seal to prevent excess movement. If it is damaged, they will replace the harness and the backup camera. As with all recall repairs, the fix is free of charge.

Mazda told the National Highway Traffic Safety Administration (NHTSA) that it is not aware of any injuries related to this problem but that there have been nine field reports from drivers and one report of minor property damage.

Vehicles Recalled• Mazda3 hatchbacks manufactured between Dec. 28, 2013, and Dec. 20, 2018.• Mazda CX-3 SUVs manufactured between June 1, 2015, and Oct. 15, 2020.

The problem: The pins of a poorly designed wiring harness may wear out during normal use, causing high electrical resistance and resulting in a distorted and/or flickering image on the backup camera screen.

The fix: Mazda will repair or replace the wiring harness, free of charge.

How to contact the manufacturer: Owners may call Mazda at 800-222-5500 (choose option 6).

NHTSA campaign number: 23V487. Mazda’s own number for this recall is 6023G.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.

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Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on Twitter @itskeithbarry.